Oxford 311

Oxford 311 is a City Service Help Center

Residents can report a problem by submitting the form below. Some examples of city service requests:

Reports for service are entered into a computer program, sent to the responsible department, and tracked to a resolution

Citizens are notified by text, phone call, or email when the situation is resolved 

Forms that are submitted are monitored Monday - Friday 8am to 4:30pm.  If you have an emergency, please call the Oxford Police Department at 256-831-3121 or call 911.


Oxford 311 is also an information helpline:

All residents, businesses and visitors can call and get information on city services, departments and city events.

You can dial 3-1-1 or 256-241-4311. Calls are answered 8:00am to 4:30pm Monday thru Friday.